Refund policy
Bansicart.in - Return and Refund Policy
Thank you for shopping at Bansicart.in. We value your business and want to ensure you have a great experience. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
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You have [05] calendar days to return an item from the date you received it.
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To be eligible for a return, your item must be unused and in the same condition that you received it.
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Your item must be in the original packaging with all tags and labels intact.
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You must provide the receipt or proof of purchase (Order ID).
2. Refunds
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Once we receive your item, we will inspect it and notify you that we have received your returned item.
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We will immediately notify you of the status of your refund after inspecting the item.
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If your return is approved, we will initiate a refund to your original method of payment.
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You will receive the credit within a certain amount of days (usually 5-10 business days), depending on your card issuer's or bank's policies.
3. Shipping
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Defective/Wrong Items: If the return is due to our error (you received an incorrect or defective item), Bansicart.in will cover the return shipping costs.
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Change of Mind: For standard returns (where the product is not defective), you will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.
4. Non-Returnable Items
Certain types of items cannot be returned, such as:
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Customized or personalized goods.
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Perishable goods or personal care items (for hygiene reasons).
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Items purchased during a "Final Sale" or clearance event.
5. Damaged Items
If you receive a damaged product, please contact us within 48 hours of delivery with photos of the damage and the packaging. We will arrange a replacement or a full refund immediately.
6. Contact Us
If you have any questions on how to return your item to us, contact us:
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Email: [bansicart@gmail.com]